Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Full name, contact details (email, phone number, address)
• Government identification documents (for property transactions)
• Financial information for property purchases and loans
• Property preferences and requirements
• Communication preferences and history
• Demographic information (age, income range, etc.)

1.2 Automated Information Collection

When you visit our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies data
• Location data (with your permission)

1.3 Property-Related Information

For property listings and transactions, we may collect:

• Property details, specifications, and photographs
• Ownership documents and title information
• Transaction history and records
• Legal documents related to properties

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and personalize our real estate services
• To process property inquiries, purchases, and rentals
• To facilitate property transactions and documentation
• To communicate with you about properties, updates, and offers
• To improve our website, services, and customer experience
• To comply with legal and regulatory requirements
• To prevent fraud and ensure security
• To conduct market research and analysis
• To send marketing communications (with your consent)

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity: To fulfill our services and agreements
• Legal obligations: To comply with real estate laws and regulations
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications and specific processing activities

4. Information Sharing and Disclosure

We may share your information with:

• Property sellers/buyers: As necessary for transactions
• Legal and financial institutions: For documentation and verification
• Government authorities: As required by law and regulations
• Service providers: Banks, lawyers, inspectors, movers
• Business partners: With your explicit consent
• Professional advisors: Lawyers, accountants, consultants

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention periods include:

• Property transaction records: 10 years or as required by law
• Marketing information: Until consent is withdrawn
• Website analytics data: 26 months
• Financial records: 7 years as per tax regulations
• Legal documents: Permanently for property title records

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection
• Physical security measures for our offices

7. Your Rights Under Data Protection Laws

You have the following rights regarding your personal information:

• Right to access: Obtain copies of your personal information
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time
• Right to complain: Lodge a complaint with regulatory authorities

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and for advertising purposes. Types of cookies we use:

• Essential cookies: Necessary for website functionality
• Analytical cookies: Help us understand how visitors interact
• Functional cookies: Enable enhanced functionality
• Targeting cookies: Used for advertising purposes

You can control cookies through your browser settings and our cookie consent banner.

9. International Data Transfers

We primarily store and process your information within India. However, in some cases, your information may be transferred to and processed in countries outside of India. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by competent authorities
• Standard contractual clauses approved by regulators
• Binding corporate rules for intra-group transfers
• Explicit consent for specific transfers

10. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication. The "Last Updated" date at the top indicates when this policy was last revised.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

13. Grievance Officer

In accordance with Indian IT Act, 2000 and rules thereunder, we have appointed a Grievance Officer to address your concerns regarding data protection: